Our Company 

In 2023, HOTA joined Experience Gold Coast, which combines HOTA, Study Gold Coast, Destination Gold Coast, Placemakers* and Major Events Gold Coast in an exciting new chapter.

Experience Gold Coast assumes a significant responsibility in growing the visitor economy of the city, with a clear objective of positioning the Gold Coast as the lifestyle capital of Australia. As a newly formed entity, Experience Gold Coast is focused on supercharging tourism, events, arts & culture, and education outcomes for the City of Gold Coast.  

We are united by a common goal - We aspire to be bold and innovative in everything we do! 

Position Overview

The ideal candidate will have prior supervisory experience in a café or restaurant setting. You should be efficient, personable, and enjoy interacting with customers. Additionally, you will excel in crafting delicious coffees and serve as a role model for our café team, showcasing strong leadership and interpersonal skills.

The ideal candidate will have:

• At least 2 years of experience in a supervisory role within a similar environment
• Proven track record of outstanding customer service
• Current QLD RSA certification and a solid understanding of relevant legislation
• Food Safety Certification (preferred)
• Barista training (preferred)
• Proficient in all aspects of food and beverage service, skills, and procedures.

Why Join us?

Here at HOTA, our staff enjoy a range of staff benefits including the following: 

• Discounts across all Food and Beverage outlets across the HOTA precinct
• Discounted tickets (Cinema, Events and Activities)
• 4 days of Empowerment Time per year -to focus on personal growth and wellbeing!
• Paid Parental Leave
• Sonder – our team member care system
• Access to Learning Lab – enhancing development opportunities with up to 1000 courses

How to apply: 

If you're passionate about making a difference and want to be part of an organisation that prioritises people, we’d love to hear from you!

To apply for this position, please submit a brief cover letter along with your resume.

HOTA, Home of the Arts, values diversity and inclusion. We are dedicated to providing equitable employment opportunities and welcome applications from individuals of all cultures, genders, ages, Australia’s First Nations Peoples, LGBTIQ+ communities, and people with disabilities.

We accept applications in both written form and video format. If you need assistance with your application, feel free to contact our friendly People and Culture team at hrservices@hota.com.au.