SCOOP! FAQs

What's on at SCOOP?

Download the SCOOP Program here, which includes a daily timetable, site map, and information about the various activities taking place at SCOOP!.

Is SCOOP Covid Safe?

  • HOTA has a COVID Safe plan which you can read here. We are closely monitoring the COVID situation and will respond to any new Queensland Government directives.
  • There are also new conditions of entry which you should read before purchasing a ticket or attending an event at HOTA.
  • Here are some key things to remember:
    • Please do not attend this event if you are unwell or have been in close contact with a confirmed case in the last two weeks.
    • Be mindful of social distancing rules and keep 1.5m distance from other patrons.
    • Remember to practise good hygiene when you attend this event.
    • Keep up to date with Government guidelines at health.gov.au and follow the measures we have in place, taking note of any specific signage regarding queuing for bathrooms etc.
    • We recommend you wear a mask when moving around HOTA.

Can I attend if I live in the Greater Brisbane area?

  • Yes, you can still attend SCOOP, however we recommend you wear a mask when moving around at HOTA.

Where do I buy tickets?

  • Tickets are available online here.
  • Tickets can also be bought in advance at the box office in HOTA Central.
  • There may be some tickets available at the festival site on entry, however this is not guaranteed.
  • We recommend purchasing tickets online in advance as session times will be limited to strict capacities to ensure safety. We don’t want you to miss out!
  • HOTA is the only authorised seller of SCOOP! tickets and adheres to LPA ticketing guidelines. Please don’t purchase tickets from any other seller as they may not be legitimate and may result in refusal of entry.

Can I buy tickets on the day?

Yes, tickets can be purchased on the day at the SCOOP Box Office.

Do I need to buy a ticket for my infant?

  • You do not have to purchase a ticket for children 3 years of age and under, but you will still be required to register them for contact tracing purposes.
  • Children’s tickets are available for $18.

Is the lake still open to the public?

The lake and parkland surrounds will close at 12pm on Thu 14 Jan and reopen to the public on Mon 18 Jan.

Can you explain the session times?

  • Your ticket includes entry into your chosen session time. This means you can stay onsite to enjoy all the performances, activities and amenities for 3.5hrs of summer entertainment. We ask all festival attendees to exit at the end of their session time to make way for those ready to enjoy the next session. These session times ensure we can allow everyone to have a great SCOOP! experience in a safely distanced way.
  • Gates for each session open 30mins prior to the session time
  • The performances may vary from session to session, check guides and schedules on the website for more details.
  • The performances and activities are slightly different during the day sessions and the evening session. The day sessions are jam packed with family and children’s entertainment and at night as the sun sets, the performances and sideshows, although family friendly, will lean more toward an adult offering. Click here for a more detailed timetable about what’s on offer.
  • The Ferris wheel will be in operation for all sessions, as will all food and beverage offerings and the ice cream festival.
  • If you want to witness both the day and night sessions, we recommend buying both an afternoon and evening session for the full SCOOP! Experience or come in different days over the weekend.

How long can I stay at SCOOP?

  • Gates for each session open 30mins prior to the session time
  • Your ticket includes entry into your chosen session time. This means you can stay onsite to enjoy all the performances, activities and amenities for 3.5hrs of summer entertainment. We ask all festival attendees to exit at the end of their session time to make way for those ready to enjoy the next session. These session times ensure we can allow everyone to have a great SCOOP! experience in a safely distanced way.

What's included in the ticket price?

    • Included in the ticket price to SCOOP! is;
      • Access to the themed festival site to enjoy the carnival atmosphere.
      • Access to ice cream vendors, beer garden, food and beverage areas
      • Circus performances, workshops, live music, DJs and street theatre
  • Not included in the ticket price (but available to be purchased separately) are;
    • Food and beverage items
    • Ice cream
    • Carnival rides, including Ferris Wheel

Can I bring my own food?

No. There will be multiple food and beverage options in the festival grounds that cater to a wide range of tastes and dietary options.

Can I drink alcohol at SCOOP?

  • Yes! But you can’t bring your own. The whole festival site will be licensed, and you can purchase alcohol from the available bars onsite.
  • With the whole site licensed, we ask you to be mindful and supervise children at all times.
  • HOTA always operates under a responsible service of alcohol policy and security guards will be onsite to monitor behaviour and check identification along with wristbanding on entry to show proof of age.
  • You cannot take alcohol into the lake.

I have accessibility concerns...

  • Although the site is primarily grassed areas; pathways; and is situated in a general outdoor parkland environment; there are no stairs or access issues.
  • But please be aware there are some uneven grassed areas you may need to traverse.
  • Performance areas will have suitable areas for wheelchairs or other accessibility needs. Just see our friendly event staff.
  • If you need more information, please call our box office on (07) 5588 4000 and speak to one of our staff members to see if the site is appropriate to your needs.

What access impacts will there be to the lake and parklands?

As SCOOP! is bumped in from Mon 4 Jan, there will be minor impacts to access. Individual areas will be cordoned off to ensure safety while we work to build the festival while leaving access to the parklands and lake to the public. These areas will be appropriately signed to ensure your safety.

The site will be closed (including the lake) from 12noon on Thu 14 Jan until Mon 18 Jan.

What should I bring with me?

  • Your ticket
  • Sunsafe gear – hat, sunscreen, etc., and floating devices for younger festival attendees.
  • If you plan on swimming, bring swimmers and a change of clothes; change facilities are available at the main amenities block.
  • While you can’t bring picnic food on site, we do encourage you to bring a picnic blanket. There are plenty of places to set up and watch performances around the lake and parklands where a picnic blanket would come in handy!
  • ID – You will need one of the following IDs on arrival and on your person throughout the entire event: Current valid Australian driver’s license (with photo) Current Passport, Government Issued Proof of Age Card, Victorian Keypass, International Driver’s License (must contain a photograph).

Can I bring my dog?

  • No animals will be allowed within the site.
  • Guide dogs or service dogs are always welcome.

Can I bring a chair to watch the performances?

  • No. In order to remain COVID Safe and monitor capacities at performance areas, audience areas will include a mixture of fixed seating and grass picnic seating. Most performances are of a short duration and the seating style adds to the carnival atmosphere.
  • Chairs cannot be provided once on site.
  • Food and beverage areas may have limited park benches, picnic tables (fixed and temporary) but we encourage you to embrace summer in the outdoors by picking a patch of grass and soaking up the summer vibes. BYO Picnic blankets are welcomed!

What should I not bring with me?

  • Alcohol or other food and beverage (except a water bottle)
  • Pets (service or guide dogs are always welcomed)
  • Chairs
  • Umbrellas
  • Professional cameras with detachable lenses
  • A bag check will occur on entry, please ensure you do not bring prohibited items to SCOOP! Items not permitted will be asked to be returned to your car.
  • Lockers ARE NOT available on site and you will be responsible for your own belongings.

Are there lockers on site?

  • Lockers are not available on site and you will be responsible for your own belongings.
  • A bag check will occur on entry, please ensure you do not bring prohibited items to SCOOP! Items not permitted will be asked to be returned to your car.

Can I swim in the lake if I have tickets to SCOOP?

You can only swim during the day sessions (between 10am-5pm). There may be some areas unavailable due to performances taking place, but you’re very welcome to swim in the specially allocated swimmers section.

Lifesavers will be on duty, however children must be supervised at all times and be sure to slip, slop, slap! The lake will close to swimmers during the night session.

What's Club SCOOP?

Club SCOOP! is the evening sessions at SCOOP! The performances and sideshows during this session, although family friendly, will lean more toward an adult offering.

Club SCOOP! is on Fri 16 and Sat 17 Jan 6-9.30pm.

You can read more about it here. 

Is Club SCOOP 18+

Club SCOOP! is not 18+, and children under 18 may enter at their parents discretion. Acts during Club SCOOP! include burlesque, street theatre, drag, and special ‘freak show’ performances from acts like the famed Space Cowboy. Download the Daily Timetable here for more information about the acts and activities for each session.

How do I get to HOTA?

Never been to HOTA before? We’re very easy to find. Click here for more information on getting here.

Where can I park?

  • Parking is available onsite and to the west of Bundall Road, however we highly recommend investigating other methods of transport – taxi, Uber, walking, cycling and public transport for getting to the event. Onsite parking is actively managed by the City of Gold Coast and fines may apply for illegal parking.
  • Speed limits are enforced at HOTA, Home of the Arts for the safety of visitors. Please make sure you observe traffic rules and directional signage at all times, but be aware there may be changes from time to time due to construction or event activities.
  • If you are going to drive, please consider carpooling. Parking is limited and there will be high demand for available spaces.

What are the public transport options?

Click here for public transport options.

Can I get a pass out?

Pass outs are not available for SCOOP! Each session has a different coloured wristband.

I'm a hospitality vendor - how do I get involved?

Liquidity Marketing are coordinating the vendors/retailers/stall holders on behalf of HOTA.

If you’re a seller of ice cream or dessert that celebrates all the sweet stuff and are interested in how you can be involved in SCOOP! at HOTA, please contact:

Liquidity Marketing
Email: [email protected]
Phone: 07 3255 3397

What about the The Bundall Farmers' on Sun 17 Jan?

The Bundall Farmers’ Markets are cancelled on Sun 17 Jan, but will return as usual from 6am on Sun 24 Jan.

I still have a question.

Visit our HOTA FAQs page  for answers to more Frequently Asked Questions about HOTA.

If you still have questions, please contact us on (07) 5588 4000 or email [email protected]

DOWNLOAD THE SCOOP! MAP

Take a look at what’s on offer by downloading the SCOOP! map.

Map (PDF)