How can I buy tickets?
How do I get my tickets?
- emailed for you to print at home (or if you don’t want to print them you can show your tickets on your phone to be scanned at the event)
- mailed to you via Australia Post standard (regular) mail
- kept at our Box Office for you to collect
Can I choose my seat?
When purchasing online for most events you will be offered the next best seating available, which you do not have to accept if it does not suit you. To choose specific seating you can call us on 07 5588 4000 between 9am and 7.30pm Mon-Sat or 10am – 7.30pm on Sun and they can give you a few different seating options depending on availability. You can view the seating layout of the Theatre by clicking here.
Can my child come to a performance?
Generally children aged three years and younger who are able to sit on their parent or guardian lap do not require a ticket.
Admission and attendance at events and festivals designed for children may be subject to additional conditions of sale and entry. These conditions will be published on the dedicated web page for the event.
All persons under 16 must be accompanied by an adult whilst at the Venue. This includes all bar areas and dining rooms where alcohol is served. Proof of age may be required by the Venue.
What is the seating layout of Theatre 1?
I purchased tickets for an event and that event has been cancelled or postponed, what happens now?
Unfortunately this does happen, though only very occasionally. Should your performance be cancelled or postponed, HOTA will contact you to advise of the procedure.
Can I purchase tickets from another ticketing company other than HOTA?
Unauthorised sales channels include Viagogo, eBay and Gumtree.
Any ticket purchase through an unapproved provider is made entirely at the purchaser’s own risk.
For enquiries please phone the Box Office on 5588 4000